❓FREQUENTLY QUESTIONS
HERE YOU’LL FIND ANSWERS TO THE MOST COMMON QUESTIONS ABOUT OUR PRODUCTS AND SERVICES. IF YOU DON’T FIND WHAT YOU’RE LOOKING FOR, DON’T HESITATE TO CONTACT US.
SHIPMENT
We prepare your order within 24 hours, and then the courier will knock on your door in 1-2 days.
If you place an order over €25, shipping is free!
For smaller orders, the cost is €7.
Sure!
When you place your order, we'll send you an email with a link to track everything in real-time.
PAYMENTS AND COLLABORATIONS
We accept the most convenient payment methods: credit card, PayPal, and bank transfer.
If you prefer to pay by bank transfer, just email us at info@kalahari4wellness.com or fill out the 'Contact' form, and we’ll provide you with all the details!
Yes!
If you're a physiotherapist, personal trainer, or part of a sports team, we have special discounts for you. Contact us to learn more!
E-BOOK
Yes!
Most of our products include an eBook manual with practical tips and usage instructions.
After your purchase, you’ll receive an email with the manual attached.
Alternatively, once your product arrives, you can scan the QR code on the packaging and access the content immediately!
No worries, it happens! First, check your Spam or Promotions folder.
If you still can't find it, just email us at info@kalahari4wellness.com or fill out the 'Contact' form, and we'll send it to you right away!
Anywhere!
It’s in PDF format, so you can open it on your PC, smartphone, tablet, and even e-readers.
KINESIOLOGY TAPE
Our kinesio tape is made from rayon, a high-quality technical material that offers:
✔ Greater resistance to water and sweat.
✔ Better support for muscles and joints.
✔ Dries faster.
✔ It's super lightweight, so you barely feel it on your skin!
Think of the difference between training in a cotton shirt and one made from technical fabric. Cotton absorbs sweat, gets soaked, and stays wet, while technical fabric keeps your skin dry and provides more comfort. The same goes for our tape: better performance and fewer discomforts!
Easy! Follow these simple steps:
1️⃣ Clean and dry the skin well before applying it.
2️⃣ Cut the right length and round the edges to prevent them from rubbing on clothes and tending to lift.
3️⃣ Apply without tension at the ends and with the right tension in the center.
4️⃣ Rub the tape with your hands this is very important to activate the glue and ensure maximum adhesion.
Absolutely, it’s water-resistant!
Easy! Follow these simple steps:
1️⃣ Gently pull the tape starting from the edges and following the direction of hair growth.
2️⃣ If you feel resistance, lightly dampen the tape with some warm water.
3️⃣ After removal, clean the area with water and soap.
No, the color is just a matter of personal preference!
Whether you choose black, blue, beige, or green, the tape always maintains the same features and performance. Choose the one you like best or that matches your style!
SPORT TAPE
It’s very long! Consider that competitors' tape is 10m, while ours is 13.7m.
Basically, when you finish a competitor's tape, with ours you’ll still have almost half left!
Absolutely not! The zig-zag edge allows you to cut the tape with precision, simply using your hands.
ARNICA & DEVIL'S CLAW
It depends on what you need!
Arnica gel is perfect for bruises, contusions, and muscle pain. It helps reduce swelling and inflammation naturally.
Devil’s Claw gel, on the other hand, is ideal for relieving muscle tension and providing relief from joint pain and stiffness.
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You can apply it 2-3 times a day, massaging until fully absorbed.
✔ Do not apply it to open wounds.
✔ Avoid eyes and mucous membranes (spoiler: it burns!).
✔ If you have very sensitive skin, test it on a small area first.
Yes, our gels are formulated with natural ingredients, free from parabens and harsh substances that could irritate the skin.
FOAM ROLLER & MASSAGE SET
The foam roller and massage set are self-massage tools that help release tight muscles, reduce tension, and improve mobility. After a workout, or even just a tough day, they help you relax and feel lighter!
Simple! Place it under the muscle you want to treat and slowly roll your body over it, applying light pressure.
Perfect for the back, legs, glutes, and arms!
It may take time and consistency to release a trigger point, but if you work on it every day, even just for a couple of minutes, you'll feel the difference.
Creating a daily routine helps prevent pain and improves muscle wellness.
Absolutely yes! The foam roller and massage set are suitable for everyone, athletes and non-athletes alike.
Additionally, to help you make the most of it, with our included eBook, you'll receive a full-body workout program!
✔ Before your workout → Warm up your muscles and improve mobility.
✔ After your workout → Supports recovery and reduces muscle soreness (DOMS).
✔ Anytime → Relieves tension from stress or poor posture.
FITNESS BANDS
Resistance bands are an effective alternative to weights and dumbbells!
They allow you to train your entire body without overloading the joints. Additionally, they keep the muscle under tension throughout the movement, maximizing results!
The more you stretch, the more resistance there is!
Resistance bands provide progressive resistance: the more you stretch them, the harder your muscles have to work, making every exercise super effective.
Yes! They are widely used in physiotherapy because they allow you to strengthen muscles without stressing the joints.
Perfect for both recovering from an injury and preventing one!
Yes! Resistance bands help you perform challenging movements, like pull-ups, by taking some of your body weight off.
They're perfect for improving technique without overloading your muscles.
Absolutely! Resistance bands allow you to start with lighter resistance and gradually increase the difficulty.
They’re also perfect for those approaching fitness for the first time!
Sure! You just need a small space, whether at home, in the park, or while traveling. Just pack the resistance bands in your backpack, and you're ready to work out!t ovunque!
Just 15-30 minutes a day with consistency is enough to achieve great results!
With our included eBook, you'll have a complete program to make the most of them!